Pause on bulk waste kerbside collection

lifted and bookings reopened

Central Coast Council and its waste collections contractor Cleanaway have lifted the temporary pause on new bulk waste kerbside collection bookings after new bookings were temporarily paused on 14 April due to significant staff shortages caused by COVID-19.

3 May 2022

 

RESIDENTS are able to book a bulk waste kerbside collection at 1Coast.com.au. Bookings are being reinstated through a phased process whereby collections are capped at a daily limit and residents can book the next available date.

 

Council’s Director Infrastructure Services, Boris Bolgoff said changes to COVID isolation rules and hard work from crews and drivers helped shorten the pause period.

 

“The NSW Government’s change to close contact isolation requirements allowed staff to get out of isolation and back to work sooner than expected, which has helped the service to be reinstated ahead of schedule,” Mr Bolgoff said.

 

“Over the last two weeks, Council crews and Cleanaway allocated additional trucks and drivers to address a backlog of almost 6000 outstanding bulk collections. Drivers were tasked to work additional hours including long weekends, to ensure the service could be reinstated for the community as soon as possible.”

 

Mr Bolgoff said a phased approach to reopening bookings will help to align and manage resource availability while some staff shortages are still being experienced.

 

“Staff shortages due to COVID are a nation-wide issue affecting the entire service industry, and the nature of this pandemic indicates this remains a constantly evolving situation. Council thanks the community for their patience and cooperation during this time.”

 

Information for the community

 

  • New bulk waste kerbside collection bookings can be made at 1Coast.com.au

 

  • Residents can book the next available collection date which may be a few weeks from the date of booking

 

  • Do not place items out the front of properties until the day before a confirmed booking
  •  

For questions about booking a collection, the community should contact 1 Coast  on 1300 1Coast (1300 126 278).

 

For other enquiries, the community can contact Council via the 24/7 online Customer Service Centre or by calling 1300 463 954.

 

For more information, search ‘bulk waste kerbside collection’ on Council’s website centralcoast.nsw.gov.au.

.

SUBSCRIBE FOR FREE to the Grapevine News Online and to the monthly e-book edition of the Grapevine Community News. You will receive an email notification every time a news story goes live, keeping you up to date with what is happening in your community.

Submitting Form...

The server encountered an error.

Subscription received.

Our online news update and monthly newspaper is about real local news and events. We will not spam you or share your details with third parties.