Unveiling the plaque: (L-R) Kate Washington - Minister for Families and Communities, David Mehan - Member for The Entrance, Local Department of Communities and Justice staff Krystal Moores and Aleisha Herbert, David Harris - Member for Wyong and Minister for the Central Coast and Liesl Tesch - Member for Gosford and Parliamentary Secretary for Families and Communities.

29 October 2025

 

LOCALS will now have easier access to community and housing services with the official opening of the new Department of Communities and Justice (DCJ) Service Centre in Tuggerah.

 

Minister for Families and Communities Kate Washington said, “The new Service Centre is the latest example of the Minns Labor Government’s commitment to delivering essential frontline services for the Central Coast.

 

“We’ve invested in our wonderful new one-stop-shop service centre so children, families and residents of the Central Coast can easily access the services they need to thrive.”

 

The custom-designed facility on Reliance Drive, Tuggerah, brings together a range of community and housing services to support vulnerable families such as child protection casework, family support programs and social housing and homelessness.

 

Minister for Housing and Homelessness Rose Jackson said, “This change will remove the guesswork for families on the Central Coast, who can now have confidence they will be able to access the help they need at this centre.

 

“When people have to jump through hoops to access support, it adds unnecessary stress and delays. The no wrong door approach is vital to delivering better quality care for people seeking community and housing support.”

 

The new centre will accommodate around 250 staff and replaces several existing offices in Gosford and Wyong, ensuring staff can deliver quality and integrated support to the communities they serve. It features modern, trauma-informed spaces including family rooms, a dedicated yarning space, an all-new concierge service model complimented with accessible self-service booths.

 

Minister for the Central Coast David Harris said that he was proud to be part of a Government that has made a significant investment in the new facility to improve delivery of frontline services for the growing Central Coast community.

 

“Consolidating services into this one-stop-shop new centre will ensure people most in need of support will get it more quickly and easily,” Mr Harris said.

 

Parliamentary Secretary for Families and Communities Liesl Tesch said, “Vulnerable community members deserve dignity while accessing essential community and housing services in their times of need.

 

“The Minns Labor Government is investing in our Central Coast frontline services, ensuring that individuals and families have the services they need most all in one place.”

 

Prior to this new building, these frontline services were fragmented across the Central Coast meaning multiple trips between Gosford and Wyong for local families accessing frontline services.

 

After years of neglect by the previous government these facilities were not fit-for-purpose and were affected by water damage and mould.

 

Member for The Entrance David Mehan said, “This new premises will deliver more efficient services, saving the taxpayer money while providing quality facilities for staff.”

 

The State Government is delivering its commitment to improving access to safe and inclusive frontline services for growing communities across NSW.

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